To pair to your device for the first time, remove the stickers covering the charging points on both earbuds, place them into the charging case, make sure both LEDs show red, and close the lid for 5 seconds.The other option will not pair your earbuds, this is your BLE (Bluetooth Low Energy) signal that is used to link with the Tile™ app and activate your Tile™ Finding Technology.ġ st Time Pairing after unboxing when removing earbuds from the case: Important* In some cases you will see two product names in the available device list, be sure to select the product name that’s aligned with the headphone icon as seen below. When pairing is complete, a voice prompt will say “connected.” Select GRIND FUEL and accept the “Pair” or “OK” prompt that appears on your screen.Simply, turn on your device’s Bluetooth and look for GRIND FUEL* in your list of available Bluetooth devices.Both buds will then automatically power on and enter Pairing Mode while still in the case.To pair to your device for the first time, remove the stickers covering the charging points on both earbuds, place them into the charging case, make sure both LEDs show red, and leave the lid open.Quick Start Version: (Easiest 1 st time pairing, earbuds remain in case) You can download the SkulliQ App on the Apple App Store or Google Play Store. For more information check out the Skull-iQ App Help Page HERE You can update Grind Fuel firmware via the Skull-iQ App. There may be updated firmware available for Grind Fuel.

IMPORTANT: Ensuring that you have the latest firmware on your Grind Fuel earbuds will alleviate the majority of troubleshooting issues. There is updated firmware available for Grind Fuel! To identify your True Wireless product, the product name will be printed either inside the charging case on the underside of the lid OR on the back body of the charging case. Crate and special crate purchases are only saved when you have connected your account to either Facebook or Gmail.GRIND FUEL USER GUIDE, TROUBLESHOOTING & FAQS IDENTIFYING YOUR PRODUCTīefore you get started troubleshooting, let's make sure you are reading the correct support page. Crates and Special Crates are consumable in-app purchases and cannot be restored through the ‘restore purchase’ button.

Note: With the ‘restore purchase’ button under the ‘settings’ menu you can only restore purchased locations and the Duels Gold in-app purchase. App Store or Google Play purchase receipt.Should there still be a problem, contact us on the support link below with a description of the issue plus some additional information:

If you still didn’t receive the purchased items, restart your device and follow steps 2 and 3 above. There are normal Crates (wooden) and if you tap the right arrow you will see the Special Crates (metal) Make sure that you’re in the right Crate category.Make sure that you have a working Internet connection and that you are logged in with the same iTunes / Google Play account that you used at the time of the purchase.Shut down Touchgrind BMX 2 and all other apps that might currently be running.If you didn’t receive your purchased crates follow the steps below: To restore these you must have been connected to either Facebook or Gmail before deleting the app. Go to ‘settings’, tap ‘restore purchase’ and follow the on-screen instructions.Log in to the same iTunes or Google Play account that you used when you made the in-app purchases in Touchgrind BMX 2.If you hadn’t connected your Touchgrind BMX 2 account to neither Facebook nor Gmail before deleting the app follow the steps below: Log in to the same Facebook or Gmail account that you used before deleting the app.Go to ‘settings’ and tap ‘connect’ in the upper right corner.Reinstall Touchgrind BMX 2 and open the app.Make sure that you have a working Internet connection.If you had connected your Touchgrind BMX 2 account to either Facebook or Gmail before deleting the app follow the steps below:

Touchgrind 2 faq